Privacy Policy
Pimlico Solutions Limited | Last updated: July 2026
1. Introduction
Pimlico Solutions Limited ("we", "us", "our") operates Atlas at atlas.pimlicosolutions.com. This Privacy Policy explains how we collect, use, and protect your personal data when you use Atlas.
2. Data We Collect
- Account information: Email address, name, organisation
- User-generated content: Watchlists, platform preferences, settings
- Technical data: Session cookies for authentication
- AI interactions: Queries submitted to the AI assistant (scoped to your organisation)
3. How We Use Your Data
- To provide and maintain our service
- To authenticate your account
- To save your preferences and watchlists
- To communicate important service updates
- To provide AI-powered regulatory analysis
4. Data Storage and Security
- Data is stored in SOC 2 Type II compliant data centres in the European Union
- All data transmission uses TLS 1.3 encryption
- Data at rest is encrypted using AES-256
- Row-level security enforces data isolation between organisations
5. Third-Party Processors
| Provider | Purpose | Location |
|---|---|---|
| Supabase | Database, authentication | EU |
| Cloudflare | CDN, hosting, security | Global |
| Anthropic | AI processing (Claude) | US |
| Stripe | Payment processing | US |
| Resend | Email delivery | US |
| Google / Microsoft | OAuth authentication | US |
6. AI and Data Processing
AI features are powered by Anthropic's Claude models. Your data is not used to train AI models. AI conversations are scoped to your organisation and stored securely. You can delete your AI conversation history at any time.
7. Cookies
We use cookies solely for user authentication, sessions, and storing user preferences. We do not use third-party tracking or analytics cookies.
8. Data Retention
We retain your data for as long as your account is active. Upon account deletion, data is removed within 30 days.
9. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data in a portable format
- Object to processing of your data
To exercise these rights, email contact@pimlicosolutions.com.
10. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated date.
11. Contact Us
For privacy-related questions, email contact@pimlicosolutions.com.