Reusable procurement template

Compliance software RFP template for gambling: compare evidence, security and support.

Use this free, editable request-for-proposal template to compare security and compliance, evidence, vendor support, implementation, pricing and exit before suppliers shape the questions around their product.

This compliance software RFP template makes every supplier prove the same complete work. Require evidence for each response and price one common scope over three years.

Public product information reviewed

RFP requirement pack

Six sections that force evidence instead of easy yes answers.

For every requirement, require a response classification, supporting proof, dependency, implementation owner and price assumption.

Business perimeter

Markets, entities, products, licences, channels, activities, users and languages in scope.

Evidence: Supplier maps one live operating case to the proposed data and module scope.

Research and requirements

Governing material, structured obligations, technical standards, comparison and review controls.

Evidence: Supplier returns the current material, assumptions and requirement-level output.

Monitoring and response

Detection, relevance, applicability, impact, ownership, deadlines, evidence and completion.

Evidence: Supplier processes one relevant and one irrelevant change end to end.

Workflow and reporting

Tasks, assignment, comments, status, approval, sign-off, dashboards and audit history.

Evidence: Supplier takes one item from source material to a retained signed decision.

Security and implementation

Access, hosting, AI use, data handling, integrations, migration, training and support.

Evidence: Supplier completes the security pack and an implementation responsibility matrix.

Commercial and exit terms

Complete pricing, assumptions, renewal, expansion, service levels, export and deletion.

Evidence: Supplier prices the common schedule and demonstrates a representative data return.

Mistakes to avoid

Five RFP mistakes that make supplier answers impossible to compare.

Resolve these points before issuing the request for proposal so the evaluation team scores evidence rather than interpretation.

Accepting yes or no without a response classification and supporting proof.

Leaving security and compliance evidence until after the preferred supplier is chosen.

Treating vendor support, implementation services and product capability as the same thing.

Comparing annual licence prices without one common three-year scope and assumptions.

Skipping data return, transition support, deletion evidence and the complete exit test.

Mandatory live demonstrations

Do not let the sales team choose the easy case.

Issue inputs in advance, define success, limit vendor operation of the screen and retain the result.

Case 01

One difficult jurisdiction question

Require governing material, assumptions, requirement-level findings, uncertainty, reviewer controls and a reusable decision packet.

Case 02

One material and one irrelevant change

Test detection, filtering, applicability, ownership, implementation evidence, sign-off and the retained history.

Case 03

One complete export and exit case

Export records, relationships, comments, approvals, attachments and metadata, then explain how the buyer can reuse them.

Outcome evidence

The RFP must produce comparable proof.

Like-for-like buyer outcome · proof pending

No public benchmark establishes a universal winner across gambling compliance platforms. The measurable procurement outcome is whether every supplier completes the same scenarios and returns evidence the evaluation team can score without reinterpretation.

Retain the inputs, elapsed time, corrections, manual work and completed output from every shortlisted supplier. Marketing claims do not replace a buyer-owned test.

Buyer-owned validation

Keep unknowns visible until the evidence arrives.

A supplier can answer privately, in a contract or during a live test. Until then, the correct state is unknown—not zero and not an inferred product gap.

Use identical scope, inputs and preparation time.

Record what exists now, what needs services and what is only planned.

Keep product proof separate from implementation promises.

Contract data return, renewal and exit before selection.

Evidence and disclosure

Claims need proof.

Product pages describe scope. The buyer’s own case must prove accuracy, usability and fit.

Atlas publishes this analysis and is not affiliated with, sponsored by or endorsed by the named vendors. No vendor paid for placement. Customer reports are identified as reports; unknown information remains unknown. Corrections follow the corrections policy.

Questions buyers ask

Key questions, answered.

What should a gambling compliance software RFP include?

It should define the business perimeter, priority workflows, evidence requirements, live demonstration cases, security and integration needs, implementation responsibilities, complete commercial schedule, data return and exit terms. A feature list without test cases is not enough.

Should vendors answer yes or no to every requirement?

No. Require a response type such as available now, configurable, requires services, planned, third-party, or not available. Ask for the screen, export, contract term or customer evidence that supports each answer.

How many live scenarios should an RFP use?

Three to five well-chosen scenarios are usually more revealing than dozens of scripted features. Include a difficult jurisdiction question, a material change, a technical or licensing requirement, a workflow through sign-off and a data-export test.

How should Vixio, IC360 and Atlas be described in an RFP?

Describe the required job rather than assuming the products are interchangeable. Vixio publishes research, technical compliance and workflow capability; IC360 separates PlayBookAI, Compliable, Integrity Monitoring and advisory services; Atlas should be tested against the exact overlapping job.

Can the Atlas RFP template be edited?

Yes. The downloadable template is designed to be copied, edited and issued by the buyer. Remove irrelevant requirements, add market-specific cases and assign weights before suppliers receive it.

Run the operating case

Put Atlas through the same scored test.

Bring one difficult market, one material change and the outputs your team needs to retain. We will show the completed workflow and identify what remains outside Atlas.

Test the case in Atlas